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Top 10 reasons for customer support calls, and how service providers can...
As the main point of contact between service providers and their customers, call center operations are key to operator success. On the customer side, the less calls, the better the service is...
View ArticleUsing OpenRG in Poland’s Connected Homes
Case Study: Netia is a Polish broadband access and digital TV provider. In 2011 it began rolling out a new ADSL gateway device – Netia Spot. When considering its gateway strategy, Netia decided to...
View ArticleThe case of the invisible root cause: Satellite service providers and...
This is the second blog post in a series looking at the reasons service provider customers make support calls. Our first post was about the top 10 reasons customers make support calls. This time we...
View ArticleJungo’s CEO Talking About the Connected Home at TIA 2012 (video)
Eran Rom, Jungo's CEO, talking about the future of the connected home and Jungo's product vision at TIA 2012.
View ArticleComing Up in 2012…
Join us for two interesting events: At the SCTE – Digital Home Symposium, Bram Verberg, Jungo’s system architect will be speaking about the digital home frontier. At the EuroSummit 2012, Eran Rom,...
View ArticleQ&A: Interoperability in the Connected Home
With Rami Amit, Jungo’s CTO Q: What is the interoperability challenge within the connected home? A: New elements have entered the home – tablets and connected TVs, IP content and mobile...
View ArticleCrossing the Chasm between the Service Provider Network and the Home Network
By Bram Verburg, System Architect The core network of a Service Provider is carefully built, managed and monitored. This is done to ensure a high level of service to customers. Home networks, on the...
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The Future of DMS in the Automotive Industry
What is the Euro NCAP (New Car Assessment Program)? In 2023, European automotive manufacturers will be held to a new scoring standard that includes DMS features that support Safety Assist scores. The...
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Autonomous Driving Going Nowhere? Increased Demand for DMS Solutions
Uncertainty in the AV Industry Boosting DMS What was once believed to be the future of the automotive industry has merely become another pipedream stuck in the pipeline due to lack of sufficient...
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How Is GDPR & GSR Used in Vehicles?
A lot of new developments have been unfolding in the connected car vehicle industry, especially when it comes to driver and passenger safety. Two of the most important terms to watch out for in the...
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Driving Safety in the Age of GSR 2024: How Driver Monitoring Systems Can Help
The General Safety Regulation (GSR) is a regulation that sets mandatory safety requirements for new passenger cars and light commercial vehicles sold in the European Union (EU). The purpose of the...
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AI Accident Prevention System: A Game Changer
What is an AI accident prevention system for fleets and how does it work? The purpose of an AI accident prevention system for fleets is to reduce the risk of accidents involving fleet vehicles. This...
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Drive Safe, Pay Less: Why Insurance Companies Should Promote DMS Cameras for...
Driver monitoring systems (DMS) are technologies that use cameras, sensors, and other data collection methods to monitor driver behavior and identify risky driving practices. DMS technology has become...
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Transform Your Fleet: Empower Fleet Drivers with AI Dashcams
Fleet drivers often have concerns about the introduction of AI dashcams, mostly due to privacy issues, as they may feel constantly monitored in their workspace. They also worry about job security,...
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Keeping Our Children Safe – How DMS Is Preventing Hot Car Deaths
In the chaos of everyday life, parents and caregivers, despite their best intentions, can sometimes miss small, but crucial details. One such devastating oversight is when a child is unintentionally...
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Telematics – Bridging the Gap Between Fleets and Insurers
What is Telematics? It is the technology used to monitor and manage vehicles remotely, combining telecommunications and informatics. Telematics involves the use of devices in vehicles that gather...
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Exonerating Drivers through Telematics Data
Truck drivers often find themselves entangled in incidents where facts can be disputed and blame wrongly assigned. Telematics technology, however, is revolutionizing this narrative. In the US, road...
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